Tech Support For Seniors
Do you want help to keep up with today’s technology? Greyology offers a premium personalised service in your home. If you are having an issue with your TV, smartphone, tablet/iPad, or computer, or just need a little advice on how to get Netflix working, Greyology are here to help.
We love to set up your technology, help sort out any of your technology issues and make the complex simple.
We help Seniors thrive in a Digital World. So why wait? Get the support you need, today. Book online or Call Now.
As Seen On:
Areas of Assistance
One of our most common call outs - the trusty TV! We can help set up your TV, your streaming services, and are happy to show you simple tricks that have made our other clients’ lives easier.
Mobile Phones/ Tablets
iPhone, iPad, Samsung, Google etc!
An absolute essential part of modern life. We can set you up for success including simple ways to use your phone such as making video calls with family and friends.
Probably our most powerful piece of technology! We can show you tricks and tips, how to surf the internet like a pro, use Word, Excel, set up easy to find folders and send emails among many other things.
The world of technology is big. We’re here to make it easy. If you need help on something not listed, let us know! We will know how to help.
Plus More
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Edin Read
FOUNDER & CHIEF TECHNICIAN
Edin is a digital native with an extensive understanding of technology. Having grown up with tech, he loves sharing his skills and helping others navigate the digital world. The idea for Greyology came from his experience helping his grandma and neighbours with their tech issues, which sparked his passion for providing personalised support. A natural problem solver with a genuine care for others, Edin is dedicated to making technology easier for everyone. After three years of running Greyology, Edin has the expertise to tackle any challenge you bring his way.
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Eton Calder
TECHNICIAN
Eton has been a valued technician at Greyology for over a year. With a hands-on approach and keen attention to detail, he ensures that each client receives reliable and efficient technical support. Eton's experience and practical knowledge make him an essential part of the team, solving a wide range of tech issues with ease. His dedication to problem-solving and commitment to delivering quality service have made him a trusted technician who you can count on for your technology needs.
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Samantha Douglas
TECHNICIAN
Sam comes from a background in teaching tech lessons, with a passion for helping others grasp and confidently use technology. She excels at simplifying complex concepts and guiding clients through their tech challenges with patience and clarity. Sam's educational experience enables her to connect with people of all skill levels, ensuring they feel supported and empowered in their tech journeys. With her expertise and approachable nature, Sam is a valuable resource for all your technology needs.
What People Are Saying
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“I have found Edin to be extremely helpful in the area of technology.
His knowledge base is extensive - and he has been amazing in his expertise with trouble shooting several different situations - on both Laptop and Mobile. A very pleasant person to have in your home. His respect and dignity of the client is outstanding. I highly recommend Edin.
It has been so very helpful to have him come to my home to fix these tech problems.”
— Bronwen
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"Our experiences with Greyology have been first class,
and we recommend them in the highest terms. Eton was super pleasant, knowledgeable, helpful, with excellent communication skills and determined to solve our problems completely. Absolutely ideal service, especially for older clients.“
- Trevor
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"Edin is a knowledgeable tech support person,
is an absolute charming young man and has a genuine passion for helping others. I recommend Edin to anyone requiring navigating through this digital world we are now living in.”
-Suzie
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"Thank you so much to Greyology for all the assistance.
I met a lovely young gentleman named Edin. He was extremely delightful and answered all my queries. I can't thank you enough. Will definitely be getting into contact with Edin in the future. Thank you again!”
- Grace
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“You’ve been extremely helpful. I couldn’t have figured it out without you.”
- Jenny
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"Edin is a reliable trustworthy person,
high quality systematic performance second to none, very prompt punctual and friendly too, very keen worker, the highest standard I have ever seen in IT, work is very complete, satisfactory and I won’t hesitate to fully recommend anyone to have him, also he is pleasant and good listener good luck thanks
-Shan Kenmore
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"Edin was a pleasure to deal with
from the first email when I explained my problem until he finished teaching me how to solve my problem. He was on time, very knowledgeable and great at explaining details to a non-digital native. I would highly recommend him to any senior citizens who need assistance.”
- Peter
Frequently Asked Questions
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Greyology is based in the Western Suburbs of Brisbane and provides support to the Greater Brisbane area. Greyology will come to your home to deliver personalised service.
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Yes! We don’t hold onto our knowledge. Our job is made up of two elements – showing genuine care for our clients while solving their technology challenge. We aim for a solution – and we care that you can understand our solution if you want so we always explain the steps clearly. We will write down steps for solving the issue, talk you through so that you can successfully repeat the solution after we have gone.
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No. No job is too small for Greyology. Your problem is worth our time. If you’re still unsure, give us a call and we’ll give our opinion as to how long to fix.
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Generally, Greyology charges hourly. Travel costs may apply. Please send us an email or call us for a personalised quote.
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Greyology has great knowledge of how to set-up devices and resolve issues and has a very high success rate. In the rare times the issue can’t be resolved by us due to say broken or faulty equipment, Greyology will be honest about it, and explain the situation and make suggestions for how to best resolve. When the issues identified are beyond Greyology’s reasonable control, payment is still required as quoted.
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In our experience, it is very rare that you will have the problem reoccur but it is possible for various reasons including broken or faulty equipment beyond Greyology’s control. We always do our best to train you and leave detailed instructions on our first call. If a problem does reoccur please contact us and we will discuss with you on a case by case basis